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CRM optimization best practices

CRM optimization best practices

The effectiveness of your business’s day-to-day operations is the best indicator of whether your customer relationship management (CRM) software is performing to expectations. CRM is revolutionizing the way businesses interact with customers, but are you integrating CRM into your business in the best possible way? Learn how you can transform your business with the following […]

The biggest mistake to avoid with VMs

The biggest mistake to avoid with VMs

Virtual machines (VMs) make IT resource management effortless. By making a few simple adjustments in your virtualization console, you can easily create a virtual instance with enough resources to run even the most demanding apps. But this simplicity also introduces a new risk called VM sprawl.

Tips on how to manage Google reviews

Tips on how to manage Google reviews

Getting Google reviews for your business has never been more important. Consumers are scouring the internet for online reviews to help them in their purchase decisions, and Google’s new search algorithm is designed to lead people to high-quality products and services.

Why UPS is important in network gear

Why UPS is important in network gear

Storms, floods, fire, and other emergencies can cause productivity loss due to power failure. Utilizing an uninterruptible power supply (UPS) for your workstations will ensure that you never lose unsaved work. But what about your online connection? To avoid being crippled by loss of internet connection, it’s a good idea to plug routers, wireless access […]

Mobile device security and virtualization

Mobile device security and virtualization

Securing mobile devices is challenging. They often have privileged access to sensitive data that they connect to via unprotected network connections. Virtualization vendors are finding ways to include solutions to these problems in their products and they’re perfect for small businesses.

Why you need a VPN and how to choose one

Why you need a VPN and how to choose one

Back in the day, simple antivirus software was all you needed to stay safe from security threats. Nowadays, it takes more than that to protect your online privacy. Whether you’re sending emails or chatting up a friend online, chances are your Wi-Fi connection can be intercepted.

Workplace Analytics evaluates employees’ productivity

Workplace Analytics evaluates employees’ productivity

Measuring productivity is an important process in an employee’s performance evaluation. Previously, Microsoft’s Office 365 had MyAnalytics, a tool for employees to monitor their own performance. But Microsoft improved on it with Workplace Analytics, which now allows managers to also view and evaluate their staff’s productivity.